Time Machine Error and Disk Utility

Received this error (below) yesterday morning and after running DiskUtility it appeared related to Backup Snapshots. I deleleted them which I thought would solve the problem. It didn't as I receieved the same error again this a.m.



I ran Disk Utility again, and it found similar problems with Snapshots, but at the end, it seems that it repaired the disk.


Not sure how to read all of the findings. Hope someone here could give me some direction.


Disk Utility report below:



Mac Studio, macOS 15.4

Posted on May 9, 2025 12:26 PM

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Question marked as Top-ranking reply

Posted on May 9, 2025 4:59 PM

As I understand it, the disk error happened before you launched Disk Utility and before you erased the local snapshots.


The reason DU could not repair the disk is because it cannot repair its own startup drive. You'll have to restart the Mac in recovery and launch DU from the macOS Utilities screen. Only then can DU's First Aid routines repair any directory damage that might have happened on the boot drive.


The guidance you found for deleting local snapshots is correct. But I don't believe the snapshots to be the problem. Yes, they can occupy space on the drive, but otherwise are benign and even helpful to have available if short term data recovery is necessary.


• What exactly were you trying to do when you got that very first error message?

• What problem(s) did you encounter?


If you can restart your Mac in recovery, you can try to repair the startup drive from there. If DU discovers any problems, that is how you may be able to correct them. Run First Aid on both the system volume "Macintosh HD" and the data volume "Macintosh HD - Data". Then also on the container and finally the drive device itself.


How to start up from macOS Recovery - Apple Support

Repair a storage device in Disk Utility on Mac - Apple Support


9 replies
Question marked as Top-ranking reply

May 9, 2025 4:59 PM in response to Kevinwal

As I understand it, the disk error happened before you launched Disk Utility and before you erased the local snapshots.


The reason DU could not repair the disk is because it cannot repair its own startup drive. You'll have to restart the Mac in recovery and launch DU from the macOS Utilities screen. Only then can DU's First Aid routines repair any directory damage that might have happened on the boot drive.


The guidance you found for deleting local snapshots is correct. But I don't believe the snapshots to be the problem. Yes, they can occupy space on the drive, but otherwise are benign and even helpful to have available if short term data recovery is necessary.


• What exactly were you trying to do when you got that very first error message?

• What problem(s) did you encounter?


If you can restart your Mac in recovery, you can try to repair the startup drive from there. If DU discovers any problems, that is how you may be able to correct them. Run First Aid on both the system volume "Macintosh HD" and the data volume "Macintosh HD - Data". Then also on the container and finally the drive device itself.


How to start up from macOS Recovery - Apple Support

Repair a storage device in Disk Utility on Mac - Apple Support


May 10, 2025 10:18 AM in response to Kevinwal

Kevinwal wrote:

First thank you both for your help. It is apprecaiated.

You're welcome.


I think the Log Report I sent was the first time I ran Disk Utility while in the startup volume. I will try again but if the "Data Disk Lock" is not repairable by that do I need to do that? An dhow do ou suggest I correct that error message.

Once you properly enter Recovery mode and run Disk Utility's First Aid successfully, that would hopefully fix for the problem.



Data Disk is formatted as follows:
https://discussions.apple.com/content/attachment/c758ab39-b95e-471d-83f0-518b2d48a8f5

This format is fine and I see that the volume "Data" is not a Time Machine volume but is a component of a normal macOS install.


However... the normal name of this volume is "Macintosh HD - Data". The fact that it is now simply "Data" says that either you have changed the name or there was some problem with the initial macOS installation or an update or upgrade.

• Did you rename the volume at some point?

• How long have you had this Mac Studio?



You mentioned it had "File Vault" on it, but I certainly don't have that turned on and don't see how to check it if it is. File Vault is NOT turned on in Settings.

Yes, I assumed that, incorrectly, because the icon on the error message is the same as that for FileVault.


For the rest of this troubleshooting I suggest that you do all of this in order:

• Disconnect all other external drives and volumes.

• Make sure your Time Machine backup is up to date.

• Restart the Mac in safe mode. Safe mode does disk repair, clears caches and does other housekeeping.

It's not difficult and it often corrects weird Mac behavior. Guidance is here: Start up your Mac in safe mode - Apple Support

• Lastly, restart the Mac normally and see if the problem remains.

Come back here and let us know the result.


May 10, 2025 8:30 AM in response to Kevinwal

Kevinwal wrote:

Ok, I have forgot to mention that my backup disk is an "externally attached" drive. (Apologies to Owl-53)

This all started with the error message
https://discussions.apple.com/content/attachment/d4b80324-eab0-4da0-ac28-7866f96ec869

It doesnt say the error was on the Time Machine External DIsk so I attempted to fix this by running DiskUtility in Recovery Mode on the Macintosh HD Data Disk. Not the Time Machine Disk


It appears you were not in Recovery Mode when you ran Disk Utility. The first line of text in your DU repair results pic indicates you were operating from the startup drive. You might wish to try again.




How to start up from macOS Recovery - Apple Support




That appeared to work but repair message indicated that many SnapShots could not be repaired. Some search indicated that I could delete them. Which I did.

Nah, it didn't work, and AFAIK, Disk Utility doesn't repair Time Machine snapshots.

Yes, you can delete local snapshots, but they are not likely related to the problem with unlocking "Data". Be skeptical of whatever "instructions" stated they were.



I received the error message about "Unlocking" again this a.m.

It appears the disk "Data" is protected with File Vault.

• How is that disk formatted?


• What do you use "Data" for?

• Is it a Time Machine backup drive?


If it is a TM backup drive, then refer to user @Owl-53's first reply to your original post above.

They "suggest you reformat the drive..." I agree. Do that and start a fresh Time Machine backup set. It's probably the best and easiest option.



May 14, 2025 5:44 AM in response to D.I. Johnson

D.I. Johnson wrote:


Kevinwal wrote:

First thank you both for your help. It is apprecaiated.
You're welcome.

I think the Log Report I sent was the first time I ran Disk Utility while in the startup volume. I will try again but if the "Data Disk Lock" is not repairable by that do I need to do that? An dhow do ou suggest I correct that error message.
Once you properly enter Recovery mode and run Disk Utility's First Aid successfully, that would hopefully fix for the problem.

I did run Disk Repair in Recovery Mode, but I am still getting the message "Disk "Data" cannot be unlocked.




Data Disk is formatted as follows:
https://discussions.apple.com/content/attachment/c758ab39-b95e-471d-83f0-518b2d48a8f5
This format is fine and I see that the volume "Data" is not a Time Machine volume but is a component of a normal macOS install.

However... the normal name of this volume is "Macintosh HD - Data". The fact that it is now simply "Data" says that either you have changed the name or there was some problem with the initial macOS installation or an update or upgrade.
• Did you rename the volume at some point?
• How long have you had this Mac Studio?

The Studio is from March 2022; I did not rename anything on the disk.




You mentioned it had "File Vault" on it, but I certainly don't have that turned on and don't see how to check it if it is. File Vault is NOT turned on in Settings.
Yes, I assumed that, incorrectly, because the icon on the error message is the same as that for FileVault.

For the rest of this troubleshooting I suggest that you do all of this in order:
• Disconnect all other external drives and volumes.
• Make sure your Time Machine backup is up to date.
• Restart the Mac in safe mode. Safe mode does disk repair, clears caches and does other housekeeping.
It's not difficult and it often corrects weird Mac behavior. Guidance is here: Start up your Mac in safe mode - Apple Support
• Lastly, restart the Mac normally and see if the problem remains.

Ok, I did this part yesterday and this a.m. I received the "Disk Locked" error again. Backups occur during the day, no problem. Not sure what's causing this. File Vault is definitely not on.



Come back here and let us know the result.


May 9, 2025 2:18 PM in response to Kevinwal

OP wrote " it appeared related to Backup Snapshots. I deleleted them which I thought would solve the problem "


Sorry but having done what appears to have been done " Backup Snapshots. I deleleted them "


It is never suggested to muck around with TM Backup Snapshots


Deleting Snapshot may have corrupted All the Snapshots in the drive


Suggest your Reformat the drive - Yes everything will be lost forever

May 10, 2025 6:30 AM in response to D.I. Johnson

Ok, I have forgot to mention that my backup disk is an "externally attached" drive. (Apologies to Owl-53)


This all started with the error message


It doesnt say the error was on the Time Machine External DIsk so I attempted to fix this by running DiskUtility in Recovery Mode on the Macintosh HD Data Disk. Not the Time Machine Disk


That appeared to work but repair message indicated that many SnapShots could not be repaired. Some search indicated that I could delete them. Which I did.


I received the error message about "Unlocking" again this a.m.







May 10, 2025 9:10 AM in response to Kevinwal

First thank you both for your help. It is apprecaiated.


I think the Log Report I sent was the first time I ran Disk Utility while in the startup volume. I will try again but if the "Data Disk Lock" is not repairable by that do I need to do that? An dhow do ou suggest I correct that error message.


Data Disk is formatted as follows:


You mentioned it had "File Vault" on it, but I certainly don't have that turned on and don't see how to check it if it is. File Vault is NOT turned on in Settings.


I have not designated any particular use for "Data" other than what the OS does with it.


I have designated a separate attached digital drive as the TM drive as well as 2 others for Photo's and Music.




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Time Machine Error and Disk Utility

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