MacBook Air, Apple Silicon (M1), Sequoia 15.4.1. I'm unable to see my printers (they show up as offline), and I can't remote (using Windows App) into my Windows computer. My MacBook's IP address is 192.168.50.220 on subnet 192.168.50.255. One of my printers reports that its IP address is 192.168.223.1. Please excuse my networking n00biness; what should/can I do to diagnose and fix the problem? TIA!
MacBook Air 13″
That subnet doesn't make any sense. Your network settings should look something like this when viewed in System Settings (although the layout is slightly different as this screenshot is from Catalina, not Sequoia:
So, what is your IP Address, Subnet Mask and Router address?
Situation resolved! I looked up how to reset the Bonjour service, and did the following:
They are on different networks,the first 3 digits must be the same, how may routers do you have?
Or were anyway.
Glad to hear you resolved the issue. It sounds like your computers are only finding the printer on Bonjour/mDNS. The "at (incomplete)" in your ARP results suggests the IP <-> MAC address mapping for the printer isn't quite right at the router.
You might also want to check and reconfigure the Wifi settings on the printer. It may prevent a future recurrence.
The plot thickens... my wife's laptop (same as mine, but with M2 chip) can't see our printers either. I get the feeling it may have something to do with the latest OS upgrade to 15.4.1. Anyway, here's my current IP address, subnet mask and router address.
Perhaps I need to reconfigure my printers' networking setup?
OK, so I reset the networking on one of my printers; it's now at 192.168.50.240, subnet mask 255.255.255.0. At lease it shows up in a Terminal search, although I wonder what the "(incomplete)" means...
Good work!
Unable to see printers & other devices on my local network
