Level 1

56 points

How can I resolve Apple Watch sign-in verification issues?

Hey, I got a new iPhone and trying to set up my apple watch anew. I removed it from the account, set it to factory settings and am trying to sign into icloud through the iphone app, just as I am being asked to do.

However, I keep getting this error that says:

"Verification Failed An unknown error occurred".

EVERY TIME.

All those fixed like restarting, checking if the date is set automatically, logging out of WIFi, etc. I have done.

I am very frustrated. Can someone help pls?

Thanks a lot,

Mark

[Re-Titled by Moderator]

Apple Watch Series 5

Posted on May 10, 2025 3:47 AM

Top-ranking reply

kirrya

Level 1

8 points

Posted on May 17, 2025 12:30 AM

I've been struggling with this problem for a long time, but I found a solution myself

my main apple id account is registered to gmail, there was also a second icloud mail account on my phone, I logged out of icloud mail on my phone and connected an apple account gmail and everything worked!

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61 replies

May 18, 2025 11:17 PM in response to anneta112

I’m glad I’m not the only one with this problem, and I’ve decided to watch this thread and leave it, hoping that it will be fixed eventually.

I just bought a new phone, I can’t afford a new watch too.

icult

Level 1

21 points

May 22, 2025 4:54 PM in response to Marrvark

Me too. I have the same issue. However, when I first pair my iPhone 13 and iwatch s5 I didn’t had the same problem. Along the way my fitness apps stop syncing with my phone so I had my iwatch reset and unpaired only to find out that there is this issue “verification failed, an unknown error occurred” tried it several times. I had no intention to upgrade my watch as still works and does what I need.

Marrvark Author

Level 1

56 points

May 10, 2025 6:30 AM in response to Ingo2711

Hey, thanks i did try. nothing worked, so i set up the apple watch entirely anew. erased all settings and set it up as a new watch. i still cant log in

Marrvark Author

Level 1

56 points

May 10, 2025 10:03 AM in response to Ingo2711

OK, i will try this. i use a 5GHz connection. could this really be the issue?

Marrvark Author

Level 1

56 points

May 10, 2025 10:19 AM in response to Ingo2711

I just tried this. It also did not work.

Dremonik

Level 1

20 points

May 10, 2025 4:24 PM in response to Marrvark

I am having the same problem. Did you resolve it? Does it not matter how I do it, new account, family member, my account. The same error. Using iWatch se 2020.

May 11, 2025 12:44 AM in response to Dremonik

Me too. Have done everything. Apple call center couldn't help either.

May 11, 2025 12:45 AM in response to Marrvark

I have done the exact same thing as you. Used my husbands iPhone and his Apple ID. Nothing works. Even apple call center didn't know what the problem was. Did you find a solution yet?

May 11, 2025 9:12 AM in response to Marrvark

Has anyone solved this problem, or can the watch be thrown away?

May 12, 2025 2:22 AM in response to Animaonline

I was too quick to judge, it didn't help. :(

ascr3

Level 1

8 points

May 12, 2025 9:35 AM in response to Marrvark

Have the same issue with iPhone 16 Pro and Apple Watch SE 2020. Restarting, resetting and other stuff didn't help. Could it possibly be solved witn an update?

May 13, 2025 2:57 AM in response to Marrvark

Have you solved this issue?

May 13, 2025 6:48 AM in response to John Laury

I've already done as you say, it didn't work out.

recoplay

Level 1

21 points

May 13, 2025 10:47 AM in response to Marrvark

I have the exact same issue...Its a shame if I need to buy a whole new watch when my current watch is perfectly fine.

kirrya

Level 1

8 points

May 14, 2025 8:33 PM in response to Marrvark

I have the same problem SE 2020

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How can I resolve Apple Watch sign-in verification issues?