Why can't I download apps using my Apple Account?

I’m about to start using my Apple account to download they are not allowing me to use it

it tells me contact an iTunes support under the review in an apps store



[Re-Titled by Moderator]

Posted on May 10, 2025 7:47 PM

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Question marked as Top-ranking reply

Posted on May 11, 2025 8:22 AM

If the message is telling you to contact iTunes Support, then that is what you must do. Please see the instructions below.


To contact iTunes Support, do this: 

1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community


2 replies
Question marked as Top-ranking reply

May 11, 2025 8:22 AM in response to jamss48

If the message is telling you to contact iTunes Support, then that is what you must do. Please see the instructions below.


To contact iTunes Support, do this: 

1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community


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Why can't I download apps using my Apple Account?

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