Why am I seeing the update Apple ID settings alert on my MacBook Pro?

There is an alert on my 2019 Macbook Pro running OS 13.7.5 that says Update Apple ID Settings; some account services will not be available until you sign in again. I click continue and it asks for my Apple ID login password which I enter. Then it asks me to Enter Mac Password which I do. Then it asks Enter the passcode you use to unlock the iPhone...When I try to enter the passcode I am prevented from adding any text into the six boxes as the screen is locked. When I hit cancel and try the entire process again the same thing occurs. I waited overnight to try this again and the same thing occurred. Can someone at Apple help me solve this issue? Thanks.




[Re-Titled by Moderator]

Posted on May 12, 2025 5:03 AM

Reply
1 reply

May 12, 2025 10:47 AM in response to mlbo

mlbo wrote:

There is an alert on my 2019 Macbook Pro running OS 13.7.5 that says Update Apple ID Settings; some account services will not be available until you sign in again. I click continue and it asks for my Apple ID login password which I enter. Then it asks me to Enter Mac Password which I do. Then it asks Enter the passcode you use to unlock the iPhone...When I try to enter the passcode I am prevented from adding any text into the six boxes as the screen is locked. When I hit cancel and try the entire process again the same thing occurs. I waited overnight to try this again and the same thing occurred. Can someone at Apple help me solve this issue? Thanks.


try sign in on line: https://www.icloud.com/ and verify.


One account for everything Apple - verify what devices are associated with your ID.

https://appleid.apple.com


ref: Recognize and avoid phishing messages...

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why am I seeing the update Apple ID settings alert on my MacBook Pro?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.