Why is money deducted thrice for a free app on App Store?

Good day!

I wanted to know why money is being debited from my card for reasons I don't understand???

I downloaded the Wildberries app and after that money was debited from my card three times, please look into it.

The platform is not a paid app, so why is this happening? Why three times? Please look into it and return the money to my card.


I'm attaching the statements🙏



[Edited by Moderator]

iPhone 11, iOS 18

Posted on May 13, 2025 10:40 PM

Reply
1 reply

May 14, 2025 4:30 AM in response to lazzat242

Sorry, but this is a user to user forum, and we can't access your personal data.

Follow the steps mentioned in this article to request a refund from Apple:

Request a refund for apps or content that you bought from Apple - Apple Support


But not all In-App purchases can be refunded by Apple. In that case you should contact the developer of your app about that, as explained in this article:

How to contact an app developer - Apple Support


Using this link as a start would also be an option:

Subscriptions and Billing - Official Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is money deducted thrice for a free app on App Store?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.