Why was my Apple Watch Series 4 trade-in value downgraded from $35 to $0?

Jerold Goldman wrote:

Recently upgraded from a 4th Gen Watch to a Watch 10 and was given a potential trade-in value of $35 for the old device.

Despite its age the watch was in good shape; no apparent physical damage, all buttons working, etc.

After purchasing my new watch and sending off the trade-in, I just received the valuation results: $0.

"LCD display burn in damage/streaks/discoloration across the screen"

I find that irksome. The so-called damage was certainly not visible despite years of usage.

My issue is not with the lost $35 or that Apple has no use for a nearly 7 year old device. Rather, why dangle that proposed trade-in rebate in the 1st place? It feels like a come-on.

[Re-Titled by Moderator]

Because the offer clearly states that the trade-in amount depends on the condition of the device. Upon examination it was determined it did not qualify. Your opinion of the condition is irrelevant.

If you trade it in online, the Trade -In value may differ:

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copied from: Apple Trade In - Apple

However, you can tell Apple directly about your experience by using the Feedback link:

Feedback - Apple Watch - Apple