PowerPoint videos are lagging after macOS 15.5 Sequoia upgrade

Sequoia 15.6 DID NOT fix it -- shame on your Apple. Neither did the latest PPT updated.

I will beta test the nexts version of iOS and see what happens.

For now, what I do is take the video, put it into iMovie -- copy and paste the repeating segments (depending on the video adding a transition works and help the rest that shows when it's working normally), handbrake that video. Then when I go to present I have a library of those slides (elongated) and then I sub that in the the presentation version only since it adds so much space. That way when they fix it I won't have to retrofit stuff, BUT you always have a library for when the break it :( again.

I would recommend reaching out to Microsoft support for PowerPoint as this sounds like a software issue that may require their assistance to resolve. Apple may not provide the fix for this specific problem.

So PowerPoint is now at 16.97.2. Have you updated PowerPoint?

gerhard253 wrote:

Update to a problem that had been solved and now is re-occuring after upgrade to Sequoia 15.5: After upgrading on Mac pro M3 to sequoia (latest version installed) my Mac Powerpoint Version 16.97 (25051114) has problems to play short looped .mp4 video files. After playing them for 1-2 loops it is running them not properly, it looks as if some frames are missing and it is not smooth running, like jerk. Looks like it would be played on an old computer with not enough memory or graphic power. As I give lectures my only solution so far is to play it using parallels and using the Microsoft Powerpoint, but that is not an overall solution.

I had reported this problem before with 15.4 - and with an update of sequoia it was okay - now after update to 15.5 the same problem appears. I know that same had happened to two other Mac owners after updating. I hope Apple will fix it again - but I am disappointed that now after each update you have to worry that your loops are not running anymore....

[Re-Titled by Moderator]

re: PowerPoint

for your third party app—if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates…

Contact a third-party vendor - Apple Support

Contact a third-party vendor - Apple Support

Microsoft Corporation/Customer service

1 (800) 642-7676

Microsoft support

https://support.microsoft.com

Ask the Microsoft Community

https://answers.microsoft.com/

You can see my suggestion here .. .this approach still works: sequoia powerpoint looped video problems - Apple Community

This is SAD --- literally redid the same bug (well perhaps I don't know that) but issue form Sequoia .. 15.01 solved in 15.1 that I posted in October 2024 (sequoia powerpoint looped video problems - Apple Community)

I come from a dev lab. The amount of work to do on this is enormous, I just spent 4 hours, and expanded my PPT size by 80%+ because I have to do videos now in iMovie that are way longer but copying and pasting the same clip so I don't use loop vs savings in PPT; yes I handbrake them but BRUTAL.

A VERY VERY sad day for Apple. I can live with the botched AI on my iPhone --- but this is brutal.

I think you have to wait for Sequioa 15.6 which should be in July. It’s in beta now.

[Edited by Moderator]

I don’t quite follow your tone. If you read my linked post and comment above, you’ll have seen that this was Sequoia related. But perhaps because I put not helpful on the response. Apologies. Not personal. But that’s standard 1st line support responses.

But this response has nothing to do with the realm of helping anyway.

But I’ll answer you since I answer any question. Having worked in a development lab for 15 or so years… when we find something, we create a test bucket for it. Then we run it. This is a pretty important feature when you consider the space savings bloat. I assumed in their CI/CD pipelines that they would’ve put that regression buck in the pull request. The number one rule in development is don’t break things you already fixed.

This is shoddy development. That said … look at crowd strike.

I guess I had more trust in that they know what they are doing. They do for usability and features that try to appeal to some people I guess, but Apple still completely misses enterprise hardening.

Fool me once … so I will take the egg on my face for trusting a dev team that’s more on lipstick then fattening the pig.

The macOS 15.6 Sequoia upgrade did not solve the reported issue with the PowerPoint videos. I wonder if the developers scan the forums on bugs like this. Apparently it did not reach their attention. Sending more complaints is the only way to get this solved.

I have the same problem on a macbook m1 pro sequoia 15.5, the video twitches and the picture falls out when repeated (did you manage to solve the problem?

Yes --- part of the test bucket across 2 computers. I should have learned my lesson the first time not to trust Apple upgrades.

Then why did you update your production machine without testing first, especially if your income relies on it working properly?

Olá, estou com o mesmo problema na reprodução de videos no Powerpoint. Você conseguiu alguma solução?