My iPhone is not activating with error "Failed to retrieve configuration"

t to activate it but am told fail to reconfiguration My iphone is not activating



[Edited by Moderator]

Posted on May 18, 2025 7:15 AM

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2 replies

May 18, 2025 7:20 AM in response to Frankadipah18

Try and force restart the iPhone to see if the issues persist


For iPhone 8 or later

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


for iPhone 7

Press and hold both the volume down button and the Sleep/Wake button at the same time. When the Apple logo appears, release both buttons.



for iPhone 6S or earlier:

Force restart iPhone 6s or iPhone SE (1st generation)

Press and hold both the Sleep/Wake button and the Home button at the same time. When the Apple logo appears, release both buttons.

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My iPhone is not activating with error "Failed to retrieve configuration"

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