How to unlock a deceased friend's Apple Watch?

A dear friend passed away and I was given her Apple Watch...I cannot unlock it.. who do I turn to for assistance?



[Re-Titled by Moderator]

iMac 27″, macOS 15.4

Posted on May 19, 2025 6:58 PM

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Question marked as Top-ranking reply

Posted on May 20, 2025 12:17 AM

Sorry, but only the previous owner can disable the Activation Lock for the Apple Watch.

About Activation Lock on your Apple Watch - Apple Support


Unless you have proof of purchase or ownership, as explained in this related article, the official Apple Support can not disable the Activation Lock:

Additional Support - Activation Lock


2 replies
Question marked as Top-ranking reply

May 20, 2025 12:17 AM in response to paulakc3

Sorry, but only the previous owner can disable the Activation Lock for the Apple Watch.

About Activation Lock on your Apple Watch - Apple Support


Unless you have proof of purchase or ownership, as explained in this related article, the official Apple Support can not disable the Activation Lock:

Additional Support - Activation Lock


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How to unlock a deceased friend's Apple Watch?

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