Why are there purple lines on my iPhone 13 front camera even after cleaning and restarting?

what are this purple lines, you can see them on top of my hand. I tryied updating, restarting, removing protective screen, cleaning the screen but its the same. Screen has no scratches or anything.. its only on front camera. IPHONE 13


[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on May 21, 2025 12:13 AM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2025 5:24 AM

That type of damage is usually caused by a laser shining into the camera. Have you been to a nightclub or other event where lasers are present?


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


3 replies

May 21, 2025 12:24 AM in response to RunicStefan

That’s strange.

At first, I thought something splattered onto the lens.


If the excellent advice from TheLittles doesn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Repair Request.



Need more help?



Click ▶︎ Check Repair Status. 🔧



Good luck! 👋🏼😉

May 21, 2025 12:22 AM in response to RunicStefan

what are this purple lines, you can see them on top of my hand. I tryied updating, restarting, removing protective screen, cleaning the screen but its the same. Screen has no scratches or anything.. its only on front camera. IPHONE 13

———-


Lines on Camera:



Screen Record:

Try recoding your screen, seeing if you get this issue. If so, it’s a software issue. If not then it is a hardware issue —likely debris on the camera that you’d need to clean off. Go Here: Record the Screen on your iPhone, iPad, or iPod touch - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why are there purple lines on my iPhone 13 front camera even after cleaning and restarting?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.