My iPhone 13 not showing eSIM option

iOS software is updated but still not available eSIM on my iPhone 13

iPhone 13, iOS 18

Posted on May 21, 2025 2:26 AM

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Question marked as Top-ranking reply

Posted on May 21, 2025 3:00 AM

Most likely your iPhone 13 was manufactured for China, Macao, HongKong markets (where you cannot add eSIMs, just 2 physical SIMs).


Go to Settings>General>About and double tap on Model Number: you should see a code "Axxxx" (where xxxx are four numbers). Then check it here:

If it is a model 13: Model numbers: A2482 (United States), A2631 (Canada, Japan, Mexico, Saudi Arabia), A2634 (China mainland, Hong Kong, Macao), A2635 (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia), A2633 (other countires and regions)

If it is a model 13PRO: Model numbers: A2483 (United States), A2636 (Canada, Japan, Mexico, Saudi Arabia), A2639 (China mainland, Hong Kong, Macao), A2640 (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia), A2638 (other countries and regions)

If it is a model 13PROMAX: Model numbers: A2484 (United States), A2641 (Canada, Japan, Mexico, Saudi Arabia), A2644 (China mainland, Hong Kong, Macao), A2645 (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia), A2643 (other countries and regions)


Regards

Giulio

3 replies
Question marked as Top-ranking reply

May 21, 2025 3:00 AM in response to paccy160

Most likely your iPhone 13 was manufactured for China, Macao, HongKong markets (where you cannot add eSIMs, just 2 physical SIMs).


Go to Settings>General>About and double tap on Model Number: you should see a code "Axxxx" (where xxxx are four numbers). Then check it here:

If it is a model 13: Model numbers: A2482 (United States), A2631 (Canada, Japan, Mexico, Saudi Arabia), A2634 (China mainland, Hong Kong, Macao), A2635 (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia), A2633 (other countires and regions)

If it is a model 13PRO: Model numbers: A2483 (United States), A2636 (Canada, Japan, Mexico, Saudi Arabia), A2639 (China mainland, Hong Kong, Macao), A2640 (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia), A2638 (other countries and regions)

If it is a model 13PROMAX: Model numbers: A2484 (United States), A2641 (Canada, Japan, Mexico, Saudi Arabia), A2644 (China mainland, Hong Kong, Macao), A2645 (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia), A2643 (other countries and regions)


Regards

Giulio

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My iPhone 13 not showing eSIM option

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