Show Mail Categories is grayed out under Mail>View

I'd like to experiment with using Categories rather than List View to sort mail. The Email User Guide says go to the mail app, then Choose View, then turn on Show Mail Categories, but Show Mail Categories is grayed out (along with many other items). What am I missing?


MacBook Air 15″, macOS 15.4

Posted on May 22, 2025 12:10 AM

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Posted on May 22, 2025 5:15 PM

The Mail Categories are only available for inboxes, not for the other types of mailboxes (Trash, Sent...) in your various accounts.


So, for the "All Inboxes" mailbox, or the individual Inbox for each of your accounts, the Show Mail Categories menu item should be accessible.

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Show Mail Categories is grayed out under Mail>View

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