Level 1

15 points

IPadOS 17.7.8 causing issues on my IPad Pro 10.5 inch

I never downloaded the 17.7.7 update since I heard it was buggy, but I did download the 17.7.8 update and it is making my IPad practically unusable. I have to constantly resign into apps, but it won’t let me login if I did so from my gmail because my IPad is now viewing google and Safari as unsafe, it says “Connection is not Private” every time I try to search something on Safari. Apps are not saving their place. I tried a Network Settings reset and the problems still here, even tried changing my Wi-Fi and nothing. I can’t even use any apps that require a network connecting including games and streaming apps. Is anyone else having this problem?

iPad Pro, iPadOS 17

Posted on May 25, 2025 11:38 PM

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JoelJeezy

Level 1

8 points

Posted on Aug 8, 2025 3:07 PM

iPadOS 17.7.9 fixed Safari/browser reload-loop on 10.5-inch iPad Pro

I have an iPad Pro (10.5-inch, model MPGH2LL/A). After upgrading to iPadOS 17.7.8, all browsers (Safari, Chrome, Firefox) would endlessly reload any website and never finish loading. Tried the usual fixes (reset network settings, clear cache, disable Private Relay, etc.)—nothing worked.

Today I upgraded to iPadOS 17.7.9, and the problem completely disappeared. Browsers now load normally. If you're stuck in the same loop, backup your iPad and update to 17.7.9—it seems to resolve the bug introduced in 17.7.8.

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38 replies

bry177

Level 1

8 points

Jun 20, 2025 9:06 AM in response to Ingo2711

I haven't tried this yet but same all my streaming, web browsers are not working -- barely usable for any entertainment or web searching. I'll be calling apple next. It doesn't appear anyone hear so far has the fix :(

MartyMDP

Level 1

19 points

Jun 30, 2025 3:49 AM in response to violet2907

If I bring my iPad to the Apple Genius Bar, if they can’t fix the problem will I be able to get a replacement or will they be able to send it out to be repaired. I do not expect it to be free but I need an option.

Jun 30, 2025 3:57 AM in response to MartyMDP

violet2907 wrote:

If I bring my iPad to the Apple Genius Bar, if they can’t fix the problem will I be able to get a replacement or will they be able to send it out to be repaired. I do not expect it to be free but I need an option.

Starting at the Genius Bar is always a good option - as the initial diagnostics are without cost. If the problem can be easily remedied, it will cost you nothing but your time.

If a hardware fault is identified that the technicians cannot immediately rectify, the device can be sent for repair directly.

Genius Bar Reservation and Apple Support Options - Apple

Should you choose to do so, you can also send your device for repair yourself:

iPad Repair and Service - Apple Support

MattZad

Level 1

8 points

Jul 6, 2025 9:03 PM in response to violet2907

Anyone had any update on this? I similarly updated this morning and now basically the thing is useless. I can’t even get it to load Outlook as a webpage let alone connect to the Mail app, and other apps have lost it too. What a joke. Any news from Apple on a fix so we can use the things we paid for?!

megha47

Level 1

14 points

May 27, 2025 7:32 AM in response to violet2907

Facing the exact same issue

megha47

Level 1

14 points

May 27, 2025 7:33 AM in response to megha47

Anyone who can help .?

Jun 5, 2025 8:39 AM in response to violet2907

This update essentially broke my iPad making it unusable. Wish I hadn’t done it.

Jun 6, 2025 12:04 PM in response to violet2907

Wish I knew about this 20 minutes ago, when I hadn't update my iPad and now it's essentially a paper weight.

Jun 16, 2025 10:48 AM in response to violet2907

I’m still having issues with 17.7.8. My iPad is pretty much unusable.

Jun 18, 2025 9:45 AM in response to violet2907

Wish I read this earlier. It was working, but today it suddenly stopped, especially with acrobat reader, which I need for my research -_-

Jun 18, 2025 9:46 AM in response to Josh3OiPhone

Sadly, that doesn’t work either

Robogio

Level 1

8 points

Jun 24, 2025 2:55 PM in response to bry177

Any luck with apple. I have same issues

Jun 24, 2025 4:05 PM in response to violet2907

Here - Upgrade to 18.5

MartyMDP

Level 1

19 points

Jun 25, 2025 8:47 PM in response to violet2907

Same here😢 My iPad is almost useless. Have to use my iPhone to do almost everything now. Fix it already!!!

Jun 28, 2025 5:14 AM in response to violet2907

I facing the exact same issues. I can’t use anymore my iPad :(

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IPadOS 17.7.8 causing issues on my IPad Pro 10.5 inch