Why is my iPhone not charging?

I have used my charger on other devices and it does work but o my phone it doesn’t abs I already cleaned inside the charging plot



[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 17

Posted on May 26, 2025 2:34 AM

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Question marked as Top-ranking reply

Posted on May 26, 2025 3:56 AM

If your device won’t charge

Follow these steps and try again after each:

  1. Plug your device into one of these power sources:
    • Computer
    • Power accessory
    • Wall power outlet
  1. Restart your iPhone or restart your iPod touch.
  2. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
  3. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
  4. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device.
  5. Let your device charge for half an hour.
  6. If your device still won't power on or if the screen displays a battery icon, force restart your device: 
    • iPhone 8 or later and iPhone SE (2nd generation and later): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. 
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.
  1. Let your device charge for another half hour.

If your device still won't power on or charge, you might need service. Get service


1 reply
Question marked as Top-ranking reply

May 26, 2025 3:56 AM in response to vielkis

If your device won’t charge

Follow these steps and try again after each:

  1. Plug your device into one of these power sources:
    • Computer
    • Power accessory
    • Wall power outlet
  1. Restart your iPhone or restart your iPod touch.
  2. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
  3. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
  4. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device.
  5. Let your device charge for half an hour.
  6. If your device still won't power on or if the screen displays a battery icon, force restart your device: 
    • iPhone 8 or later and iPhone SE (2nd generation and later): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. 
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.
  1. Let your device charge for another half hour.

If your device still won't power on or charge, you might need service. Get service


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Why is my iPhone not charging?

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