How do I permanently remove Qustodio from my device?

Question

Level 1

4 points

How do I permanently remove Qustodio from my device?

I thought I had removed Qustodio Kids App about 4 years ago. I go in to check my screen time and notice a really old limit on there that hadn’t been used in years. I noticed it says “Kids App Qustodio” was in it. I delete the limit, thinking the name of the app was just left behind. But if I go back to make a new limit, Qustodio Kids App is still there (I think at some point when I was a kid, I put a limit on Qustodio so it would stop messing with me). If I go to the App Store, it says it’s been deleted. Go to app list in settings, not there. Its VPN isn’t even in my VPN section. Why is this still on my device?

[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 18

Posted on May 30, 2025 3:05 AM

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Answer 1

LD150

Level 10

103,170 points

May 30, 2025 4:19 AM in response to mars263

mars263 wrote:

It doesn’t show up there either. The only place that it shows Qustodio is still on my device is when I go to make a screen time app limit

Did you hide the app?

You can stop hiding an app so that you can see and use it.

Go to the Home Screen.
Swipe left past all your Home Screen pages to go to App Library.
Tap the Hidden folder at the bottom of App Library, then authenticate using Face ID (or Touch ID or a passcode).
To move the app out of the Hidden folder, touch and hold the app, tap Don’t Require Face ID (or Touch ID or Passcode), then authenticate using Face ID (or Touch ID or a passcode).
The app appears near the top of App Library.

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Answer 2

Katana-San

Level 10

82,801 points

May 30, 2025 3:45 AM in response to mars263

Hello~ Try this…

How to contact an app developer - Apple Support

~Katana-San~

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Answer 3

LD150

Level 10

103,170 points

May 30, 2025 4:30 AM in response to mars263

And another trick - find the app in App Store. If it says OPEN then it is indeed installed on the phone. If there is a cloud and a down arrow, then it was installed, but is no longer on the phone.

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