Why do my Apple devices randomly disconnect from Wi-Fi but Apple TV stays connected?

I have an iPhone 15 pro, MacBook Pro, Apple TV, and iPad Pro all running the latest iOS. The Apple TV is always connected to the WiFi network with no issues. All three other devices will randomly connect. So the iPhone will be connected but the other two will not. But then the MacBook will connect and the iPad will not. I have reset the network settings on all devices except the Apple TV. I have rebooted the router and modem. Still no solution. No VPN on any device. Any thoughts?


[Re-Titled by Moderator]

iPhone 15 Pro, iOS 18

Posted on May 31, 2025 4:11 AM

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5 replies

Jun 2, 2025 1:32 AM in response to coachhomer

Can you describe your Wi-Fi network? Does it have one access point (device with antennas), or are there bridging routers, extenders, or even a mesh setup? What are the typical distances to the access point(s)? Could it be that the network is trying to cover an area that is too large, and/or has obstructions (walls with steel, etc.), and/or has too many floors?

Or there could be an interfering neighboring network that is unfortunately operating on the same (or close to it) frequency [Wi‑Fi channel]. There are Wi-Fi diagnostic apps that can tell you which other networks are nearby and have some strength, and which channel (frequency) they use. Then you can find a free (unused) section on the band to set a channel for your Wi-Fi network, for each of the bands that it uses (2.4 GHz, 5 GHz, and perhaps even 6 GHz for modern ones).


The devices should connect easily if the Wi-Fi signal is solid (strong) and without interference. Your issue will be in the network. Any Wi-Fi network should be able to handle connecting 4 devices.


Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

Buffering and freezing even on a strong internet signal - Apple Community

Jun 2, 2025 5:30 AM in response to coachhomer

coachhomer wrote:

Thank you for the response. It is a mesh network that we have had for about 5 years. Nothing on it has changed. We have 5 people in the house and over 20 devices connected to the network. The only 3 devices that dont work are the ones associated with my Apple ID. We have 3 access points and the signal is strong throughout. I went ahead and set up a second wifi network under a different name and I can connect to that just fine. But something has blocked me from our main network.

What could be blocking it is hard to tell without being there. If your second network is working "just fine" I would keep using that connection and carry on. Any reason why you can't continue using it?

Jun 2, 2025 2:56 AM in response to Urquhart1244

Thank you for the response. It is a mesh network that we have had for about 5 years. Nothing on it has changed. We have 5 people in the house and over 20 devices connected to the network. The only 3 devices that dont work are the ones associated with my Apple ID. We have 3 access points and the signal is strong throughout. I went ahead and set up a second wifi network under a different name and I can connect to that just fine. But something has blocked me from our main network.

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Why do my Apple devices randomly disconnect from Wi-Fi but Apple TV stays connected?

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