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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
When I receive a message from a certain person in my text, it is preceded by a bell with a slash through it. I do not receive the sound indication that I have a message. Why is this?
[Re-Titled by Moderator]
iPhone 11, iOS 18
gert260 wrote:
When I receive a message from a certain person in my text, it is preceded by a bell with a slash through it. I do not receive the sound indication that I have a message. Why is this?
[Re-Titled by Moderator]
You have hide alerts set up for that contact.
Open the message thread, click on the top icon/username and turn off hide alerts.
gert260 wrote:
When I receive a message from a certain person in my text, it is preceded by a bell with a slash through it. I do not receive the sound indication that I have a message. Why is this?
[Re-Titled by Moderator]
You have hide alerts set up for that contact.
Open the message thread, click on the top icon/username and turn off hide alerts.
Why do I not receive sound alerts for messages from a specific person on my iPhone?
