Hello Apple Support,
I received a message that my refund has been processed, but I have not received the money in my account yet.
Here are my details:
Could you please check the status of the refund and let me know if there is any issue or delay?
Thank you very much for your help.
Best regards,
[Edited by Moderator]
iPhone 15, iOS 17
This is primarily a user-to-user support forum; other Apple users like you. We don't have access to your account or refund information but the following may help.
Refunds can take awhile to be received after they are approved. Refunds to debit/credit cards can take up to 30 days. See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
This is primarily a user-to-user support forum; other Apple users like you. We don't have access to your account or refund information but the following may help.
Refunds can take awhile to be received after they are approved. Refunds to debit/credit cards can take up to 30 days. See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
How can I track the status of my refund from Apple?
