The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Unresponsive iPhone 16 touchscreen even after rebooting

I have a brand new iPhone 16. Touchscreen is not very responsive. I’ve tried rebooting Ting. Are there any other solutions?

[Re-Titled by Moderator]

iPhone 16, iOS 18

Posted on Jun 1, 2025 2:18 PM

Top-ranking reply

Zachyy

Level 7

21,729 points

Posted on Jun 1, 2025 2:27 PM

Try a Forced Restart.

Press and quickly release Volume Up Button
Press and quickly release Volume Down Button
Press and hold Side Button until you see the Apple Logo

Be sure to perform the entire sequence quickly and ignore the Power Off slider that appears which can take up to 30 seconds.

If that doesn’t do it, this would indicate a hardware failure and I would suggest you return the iPhone to wherever you purchased it for an exchange. From Apple you have 14 days. It’s possible the screen digitizer may have a defect which registers touch.

View in context

Unresponsive iPhone 16 touchscreen even after rebooting

Similar questions