Why do browsers keep freezing on my iPad Pro M4?

Apple did not provide enough RAM with the M4 iPad Pro. All relevant browsers freeze 75% of the time while casually web surfing. (Even with a clean cache.) Apple corporate RAM tightwads can shove this thing up their (blank). I wish they would offer a buy back. It is extremely infuriating to use this expensive brick, otherwise it would be a great product, other than the main purpose for what I purchased it for. Consuming content.


[Re-Titled by Moderator]



Posted on Jun 1, 2025 6:30 PM

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Question marked as Top-ranking reply

Posted on Jun 3, 2025 8:44 AM

The iPad Pro M4 has one of two RAM configurations - determined by your chosen storage option.


iPad Pro M4 with 1TB or 2TB internal storage have 16GB RAM; other models have 8GB RAM - which should be sufficient for even the most demanding browsing tasks. If you are experiencing resource exhaustion, something else may be the cause. How many browser tabs are simultaneously open?



If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.





If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

6 replies
Question marked as Top-ranking reply

Jun 3, 2025 8:44 AM in response to Gedron

The iPad Pro M4 has one of two RAM configurations - determined by your chosen storage option.


iPad Pro M4 with 1TB or 2TB internal storage have 16GB RAM; other models have 8GB RAM - which should be sufficient for even the most demanding browsing tasks. If you are experiencing resource exhaustion, something else may be the cause. How many browser tabs are simultaneously open?



If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.





If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

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Why do browsers keep freezing on my iPad Pro M4?

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