How to resolve 'This account has never been used before' error when downloading apps from the App Store?

Trying to down load app from the AppStore and it says this account has never been used before sing in and starts over


[Re-Titled by Moderator]

Original Title: Trying to download app from App Store keep getti The same thing this account has never been used before sign in then starts over

Posted on Jun 2, 2025 3:12 PM

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Question marked as Top-ranking reply

Posted on Jun 3, 2025 5:26 PM

This Apple Account has not yet been used with the iTunes/App Store -

On a Mac;

• Open the System Settings app (in the  menu)

• Choose your Apple Account

• Choose Media & Purchases

• Choose View Account

• Choose Manage Payments

• Add a payment method to your account details


On an iOS/iPadOS device;

• Open the Settings app

• Choose your Apple Account

• Choose Media & Purchases

• Choose View Account

• Choose Manage Payments

• Add a payment method to your account details


You usually need a functioning payment method for your account. Even to download free apps, to re-download or to update apps.


You can find the acceptable payment methods for your country here;

https://support.apple.com/es/HT202631


M1 Mac mini, macOS 15.5;  Watch, series 10 GPS-only, watchOS 11.5; iPhone 16, iOS 18.5; TV 4th Gen, tvOS 18.5 HomePods, audioOS 18.5


1 reply
Question marked as Top-ranking reply

Jun 3, 2025 5:26 PM in response to fenn500

This Apple Account has not yet been used with the iTunes/App Store -

On a Mac;

• Open the System Settings app (in the  menu)

• Choose your Apple Account

• Choose Media & Purchases

• Choose View Account

• Choose Manage Payments

• Add a payment method to your account details


On an iOS/iPadOS device;

• Open the Settings app

• Choose your Apple Account

• Choose Media & Purchases

• Choose View Account

• Choose Manage Payments

• Add a payment method to your account details


You usually need a functioning payment method for your account. Even to download free apps, to re-download or to update apps.


You can find the acceptable payment methods for your country here;

https://support.apple.com/es/HT202631


M1 Mac mini, macOS 15.5;  Watch, series 10 GPS-only, watchOS 11.5; iPhone 16, iOS 18.5; TV 4th Gen, tvOS 18.5 HomePods, audioOS 18.5


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How to resolve 'This account has never been used before' error when downloading apps from the App Store?

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