Messages and iCloud are not working on my iPhone after iOS 18.5 update

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Messages and iCloud are not working on my iPhone after iOS 18.5 update

My phone keeps switching between rcs and sms, iCloud is completely unusable I kept getting notification that cannot connect to my iCloud account, I can’t react to text, videos I send others and completely blurry. After sending messages it’ll turn blue then give me a red exclamation then turn green it’s like my phone is completely unusable help!

[Re-Titled by Moderator]

Original Title: messges and icloud not working after ios 18.5 update

Posted on Jun 3, 2025 8:59 AM

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Answer 1

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Lawrence Finch

Community+ 2025

Level 10

228,098 points

Jun 3, 2025 9:24 AM in response to Atl_

In addition, and perhaps a long shot:

Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN.

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Answer 2

ChrisJ4203

Level 10

236,261 points

Jun 3, 2025 9:17 AM in response to Atl_

See the troubleshooting steps here. If you can't send or receive messages on your iPhone or iPad - Apple Support

Then if that does not help, you can see about turning off iMessage and then re-activating it. This will help with that. If you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support

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Messages and iCloud are not working on my iPhone after iOS 18.5 update

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