I didn't receive my Apple Trade In package and sticker

Hi, I didn't receive the Apple Trade In package and sticker when I got my new Iphone 16.

I would like to know if it's possible to send it to me.

Thanks.



[Edited by Moderator]

iPhone 11, iOS 18

Posted on Jun 5, 2025 10:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2025 8:36 PM

Re: Apple Trade In package and sticker


We are all Apple users, like yourself in this Apple (user-to-user) Community. Apple is unikely to see your request.

If you still need help with the packaging: Try Shopping Help: You can also view your order and details there.

Help - Apple

Else: If in US: You coud try speaking with an Apple Specialist at 1‑800‑MY‑APPLE.


NB: Seems there is a time-limit for sending in the trade-in, (or taking it to a store ?) after a purchase.

1 reply
Question marked as Top-ranking reply

Jun 6, 2025 8:36 PM in response to Jolinoo

Re: Apple Trade In package and sticker


We are all Apple users, like yourself in this Apple (user-to-user) Community. Apple is unikely to see your request.

If you still need help with the packaging: Try Shopping Help: You can also view your order and details there.

Help - Apple

Else: If in US: You coud try speaking with an Apple Specialist at 1‑800‑MY‑APPLE.


NB: Seems there is a time-limit for sending in the trade-in, (or taking it to a store ?) after a purchase.

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I didn't receive my Apple Trade In package and sticker

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