WhatsApp shows black screen after setup on iPhone 7 Plus

Please I need help I don’t know what wrong with my WhatsApp or phone number I was done registering my phone number on WhatsApp,set my user name but my WhatsApp application keep showing black background when I am about to start conversation I tried some tips like,updating my app and login in another device please I need help.



[Re-Titled by Moderator]

Original Title: having problems with my iPhone 7 Plus WhatsApp

iPhone 7 Plus, iOS 15

Posted on Jun 6, 2025 12:16 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2025 12:19 PM

Lately many users have had this issue of a black screen upon login with WhatsApp. You can try this procedure below by a contributor, but if that doesn't work as a result you'll need to contact WhatsApp Support and report the issue to them.


There is a solution from Mr. Bektaş from in Turkey.

1-Delete and install WhatsApp from AppStore.

2-Open it.

3-Enter phone number.

4-Skip iCloud step.

5-STOP when it asks for “your name”. STOP.

6-Close Wi-Fi and Cellular data.

7-Return WhatsApp, enter your username.

8-Continue. No blank screen.

9-And open your internet connections(6)

1 reply
Question marked as Top-ranking reply

Jun 6, 2025 12:19 PM in response to Amal-Abubakar

Lately many users have had this issue of a black screen upon login with WhatsApp. You can try this procedure below by a contributor, but if that doesn't work as a result you'll need to contact WhatsApp Support and report the issue to them.


There is a solution from Mr. Bektaş from in Turkey.

1-Delete and install WhatsApp from AppStore.

2-Open it.

3-Enter phone number.

4-Skip iCloud step.

5-STOP when it asks for “your name”. STOP.

6-Close Wi-Fi and Cellular data.

7-Return WhatsApp, enter your username.

8-Continue. No blank screen.

9-And open your internet connections(6)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

WhatsApp shows black screen after setup on iPhone 7 Plus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.