comment puis-je contacter l'ancien proprieter de l'iphone qu'on ma offert ?

on me propose un iphone XSMAX bloquer par le propriétaire , et je ne sais pas comment puis-je la rendre à son propriétaire , la contacter ou même trouver son ID apple , et je me pose la question comment faire . Moi, je suis ici à Madagascar aide moi on me propose un iphone XSMAX bloquer par le propriétaire , et je ne sais pas comment puis-je la rendre à son propriétaire , la contacter ou même trouver son ID apple , et je me pose la question comment faire . Moi, je suis ici à Madagascar

iPhone XS Max

Posted on Jun 10, 2025 1:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 10, 2025 2:38 PM

If you see a "Locked To Owner" message, one referring to iCloud locked, or activation locked:


Read this article about removing Activation Lock --> How to remove Activation Lock - Apple Support Unless you have the account information that set the lock, or the original receipt from Apple or an Apple approved vendor, or can demonstrate legal inheritance from a deceased owner, you cannot remove the lock; return or recycle the device.


If it is asking for an account that is not yours, take it back to the person from whom you received it. Get them to do the things in this support article or ask for a refund --> What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support There is no way to discover the owner of a device unless they left a message to display on the device when it is turned on, or the person who gave you the device knows them.


From the very bottom of Apple Trade In - Apple :

"Does Apple offer recycling?

Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at any Apple Store and on Apple for free. That includes your batteries and old electronic products as well as free, on-demand packaging recycling for our commercial, education, and institutional customers. When we receive your device, it will be thoroughly inspected to determine if components can be recycled or reused. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way."


Veuillez noter qu'il s'agit d'une communauté où vous serez le plus susceptible d'obtenir une réponse si vous publiez en anglais. Il y a une communauté francophone où vous serez plus susceptible d'obtenir une réponse et ce sera en français.

Communautés d’assistance Apple officielles - Communauté d’assistance Apple officielle


1 reply
Question marked as Top-ranking reply

Jun 10, 2025 2:38 PM in response to MandaAroniaina

If you see a "Locked To Owner" message, one referring to iCloud locked, or activation locked:


Read this article about removing Activation Lock --> How to remove Activation Lock - Apple Support Unless you have the account information that set the lock, or the original receipt from Apple or an Apple approved vendor, or can demonstrate legal inheritance from a deceased owner, you cannot remove the lock; return or recycle the device.


If it is asking for an account that is not yours, take it back to the person from whom you received it. Get them to do the things in this support article or ask for a refund --> What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support There is no way to discover the owner of a device unless they left a message to display on the device when it is turned on, or the person who gave you the device knows them.


From the very bottom of Apple Trade In - Apple :

"Does Apple offer recycling?

Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at any Apple Store and on Apple for free. That includes your batteries and old electronic products as well as free, on-demand packaging recycling for our commercial, education, and institutional customers. When we receive your device, it will be thoroughly inspected to determine if components can be recycled or reused. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way."


Veuillez noter qu'il s'agit d'une communauté où vous serez le plus susceptible d'obtenir une réponse si vous publiez en anglais. Il y a une communauté francophone où vous serez plus susceptible d'obtenir une réponse et ce sera en français.

Communautés d’assistance Apple officielles - Communauté d’assistance Apple officielle


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

comment puis-je contacter l'ancien proprieter de l'iphone qu'on ma offert ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.