sandman42 wrote:
• The phone authenticates to apple using an email that no longer exists - from a cable ISP which I changed from years ago.
Again, the fact the email account no longer exists has no bearing on the Apple Account itself, they are separate things. The Apple account merely uses the email address as a user name, it is not linked to it in any way whatsoever.
Since my son changed the account ID,
What does this mean?
Did he create an entirely new Apple account, if so, then that again is entirely unrelated to the account on this iPhone. If he changed the email address used for this account to something else then it's just a matter of entering his current password for it, even the new email address is not visible yet. It may just not have updated on this iPhone yet. The password is verified through the Apple servers so should work with the current one, gain if he updated the email address associated with the Apple account.
and the phone only has that ID on it, and he forgot the password used back in December, account management on the phone is not possible.
What password did he forget? The email account password is irrelevant. The Apple Account password which is not tied to the email account is what's important. If he no longer remembers that, then yes you need to request access to the account directly with Apple to be able to remove it.
I think I have (2) options:
ask my son to add the nonexistent email address to his account as an alias, then login using his current password
No, this is neither useful, nor possible. You can't add a 3rd party email as an alias for the Apple Account. It's either the primary email address or nothing at all. Even if you could adding an Alias would not in any way affect the login process to the Apple Account.
• Pursue Activation Lock support request. I have the original sales receipt as an email attachment to prove beyond doubt that I'm the owner.
This may be the best course of action, since the associated email account no longer functions so any password reset emails would be unobtainable.
click here ➜ How to remove Activation Lock - Apple Support