Can I keep my engraved AirPods Pro case during replacement?

I am having my Air pods pro replaced. Can I keep my original case as it is engraved with my phone number & return the new one with the old air pods?


[Re-Titled by Moderator]

AirPods Pro (2nd generation)

Posted on Jun 12, 2025 12:53 PM

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1 reply

Jun 12, 2025 12:58 PM in response to Humper from 34

Unlikely. When you have a product replaced Apple takes everything including the case, charger, everything. And If this is a warranty replacement, you will be given a warranty unit which comes in a plain white box with a default product.


I had my Apple Watch Ultra 2 replaced under warranty a few months ago, the screen had a defect and they took it including the charger.

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Can I keep my engraved AirPods Pro case during replacement?

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