Why is my iPhone asking for an iCloud storage payment update when my credit card hasn't changed?

Nothing has changed in my credit card information so why is it asking for an update?


[Re-Titled by Moderator]

Original Title: Myy IPhone settings is asking for a payment update for my icloud storage but my CC hasn't expired or changed. Is this a scam

iPhone 12 Pro Max, iOS 18

Posted on Jun 13, 2025 8:06 AM

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Question marked as Top-ranking reply

Posted on Jun 13, 2025 8:15 AM

You would never want to click a link in an email/message and provide any personal information. That would indicate it is a scam. Treat emails/messages as information only.


You verify your payment information on your device by going to Settings > [name on top] > Payment & Shipping where you would see a prompt to update that information if necessary.


Yes, there are many scams claiming your iCloud data will be deleted if you do not click the link in that message to provide the scammers your financial/account information. You can simply delete those or report if you wish.

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support


1 reply
Question marked as Top-ranking reply

Jun 13, 2025 8:15 AM in response to kmd_6263

You would never want to click a link in an email/message and provide any personal information. That would indicate it is a scam. Treat emails/messages as information only.


You verify your payment information on your device by going to Settings > [name on top] > Payment & Shipping where you would see a prompt to update that information if necessary.


Yes, there are many scams claiming your iCloud data will be deleted if you do not click the link in that message to provide the scammers your financial/account information. You can simply delete those or report if you wish.

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support


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Why is my iPhone asking for an iCloud storage payment update when my credit card hasn't changed?

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