iPhone will not play any video content (youtube, netflix, my own recordings) unless im connected to my airpods or in the middle of a phone call.
I have restarted, reset my settings, factory reset my phone and nothing will fix it. Videos will load and a can scroll through them manually but they will just not play. But if my AirPods are connected or if I pick up a call then the video will play like normal. As soon as I disconnect the AirPods or hand up the call the video stops playing and will not continue. The only reason I discovered the phone call bit was because I was on a call with Apple tech and all my videos played! We thought we had fixed it but when I got off the phone. It went back to not playing videos. I have an iPhone 16, iOS 18.5. Help!!?
iPhone 16, iOS 18