Apple id cannot identify- cannot reset password lock on phone without

When i added a second iphone apparently I created a second apple id. I am locked out of this phone, cannot remember this second id which i need to reset phone.

iPhone 13

Posted on Jun 14, 2025 8:30 AM

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Question marked as Top-ranking reply

Posted on Jun 14, 2025 9:03 AM

Typically an Apple ID is an email address you have used. If you are currently using a mobile device that is logged into your account, go to Settings and tap your name at the top.


Look in Keychain, and in a browser's security settings if you use it to automatically sign into Apple when using a browser.


This support article describes ways to find your Apple ID --> https://support.apple.com/102627


or go directly to this link --> https://iforgot.apple.com/appleid


If you find you can’t sign in, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple Account password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. More detail in —> Activation Lockout Issues - Apple Community


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169



2 replies
Question marked as Top-ranking reply

Jun 14, 2025 9:03 AM in response to Klm_Mlk

Typically an Apple ID is an email address you have used. If you are currently using a mobile device that is logged into your account, go to Settings and tap your name at the top.


Look in Keychain, and in a browser's security settings if you use it to automatically sign into Apple when using a browser.


This support article describes ways to find your Apple ID --> https://support.apple.com/102627


or go directly to this link --> https://iforgot.apple.com/appleid


If you find you can’t sign in, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple Account password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. More detail in —> Activation Lockout Issues - Apple Community


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169



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Apple id cannot identify- cannot reset password lock on phone without

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