my wireless and wired mice don't work on macbook air anymore.

Both types of devices worked, but then didn't within 15 minutes. I have bought 4 of them, and now none work?

MacBook Air 13″, macOS 15.5

Posted on Jun 14, 2025 1:01 PM

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Question marked as Top-ranking reply

Posted on Jun 16, 2025 9:39 AM

Given that this all began right after the macOS Sequoia 15.5 update, it's likely something systemic rather than hardware-specific.


Let's start by checking that your Mac even recognizes either the wired or wireless mouse.

  • For the USB mice: Plug a wired mouse in. Open System Information > Hardware > USB and see if the mouse appears in the USB device list. If not, macOS isn’t seeing it at all.
  • For the Bluetooth Mice: Similarly, open System Settings > Hardware > Bluetooth and confirm whether your wireless mouse even attempts to connect or stays in "Not Connected" or disappears entirely.


If both are not recognized, we will try resetting the Mac's Bluetooth and USB-related services.

  • Reset Bluetooth: Enter the following command in the Terminal app: sudo pkill bluetoothd
  • This restarts the Bluetooth daemon. You’ll need Terminal (Applications > Utilities > Terminal). After running it, toggle Bluetooth off/on via Control Center and try connecting again.


If your Mac is Intel-based, try resetting its SMC & NVRAM. Otherwise, skip this step.

  • SMC Reset: Shut down → Hold `Control + Option + Shift` for 7 seconds → then press the power button (still holding the other keys) for another 7 seconds → release all, wait a few seconds, then boot normally.
  • NVRAM Reset: Immediately after turning the Mac on, hold `Option + Command + P + R` for about 20 seconds.


Now, let's check for any input device conflicts or kernel extensions as it's possible a third-party driver (e.g., Logitech Options, SteerMouse, USB Overdrive) is now broken or causing a conflict with macOS 15.5’s updated input handling.

  • Check for Login Items: Go to System Settings > General > Login Items and remove any input-related tools.
  • Safe Mode Boot: Ref: Use safe mode on your Mac - Apple Support. If your mouse works there, then a third-party extension or daemon is likely the problem.


Finally, let's see if creating and using a new user account resolves this issue. Once created, log out of your existing account, and then, log back in with the new account. Try both types of mice.

3 replies
Question marked as Top-ranking reply

Jun 16, 2025 9:39 AM in response to colducksi

Given that this all began right after the macOS Sequoia 15.5 update, it's likely something systemic rather than hardware-specific.


Let's start by checking that your Mac even recognizes either the wired or wireless mouse.

  • For the USB mice: Plug a wired mouse in. Open System Information > Hardware > USB and see if the mouse appears in the USB device list. If not, macOS isn’t seeing it at all.
  • For the Bluetooth Mice: Similarly, open System Settings > Hardware > Bluetooth and confirm whether your wireless mouse even attempts to connect or stays in "Not Connected" or disappears entirely.


If both are not recognized, we will try resetting the Mac's Bluetooth and USB-related services.

  • Reset Bluetooth: Enter the following command in the Terminal app: sudo pkill bluetoothd
  • This restarts the Bluetooth daemon. You’ll need Terminal (Applications > Utilities > Terminal). After running it, toggle Bluetooth off/on via Control Center and try connecting again.


If your Mac is Intel-based, try resetting its SMC & NVRAM. Otherwise, skip this step.

  • SMC Reset: Shut down → Hold `Control + Option + Shift` for 7 seconds → then press the power button (still holding the other keys) for another 7 seconds → release all, wait a few seconds, then boot normally.
  • NVRAM Reset: Immediately after turning the Mac on, hold `Option + Command + P + R` for about 20 seconds.


Now, let's check for any input device conflicts or kernel extensions as it's possible a third-party driver (e.g., Logitech Options, SteerMouse, USB Overdrive) is now broken or causing a conflict with macOS 15.5’s updated input handling.

  • Check for Login Items: Go to System Settings > General > Login Items and remove any input-related tools.
  • Safe Mode Boot: Ref: Use safe mode on your Mac - Apple Support. If your mouse works there, then a third-party extension or daemon is likely the problem.


Finally, let's see if creating and using a new user account resolves this issue. Once created, log out of your existing account, and then, log back in with the new account. Try both types of mice.

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my wireless and wired mice don't work on macbook air anymore.

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