macbook air trackpad click won’t work on login page

So for some reason the trackpad click on my MacBook Air doesn’t work on the login page. If I use an external mouse to login, I can unplug the mouse afterwards and trackpad functions normally. I’ve reset everything according to instructions but problem remains. Kind of a pain to always have to use mouse to login.

MacBook Air 13″, macOS 10.13

Posted on Jun 16, 2025 12:27 AM

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Question marked as Top-ranking reply

Posted on Jun 16, 2025 8:46 AM

Do you have other devices - docks, hubs, drives, etc - plugged into the computer at restart?

If so, then disconnect them and see what happens.


Have you installed any anti-virus, cleaning or optimizing apps or VPN software?

If so, then disable - better yet, uninstall those unneeded apps - and see if that has any effect.


I see you've chosen 10.13 as your OS. The last version of that obsolete OS is 10.13.6.

Is your OS up to date? If not, then apply any available updates.


If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in safe mode.  Use a wired USB keyboard for this. If you have the Magic Keyboard, plug that into the Mac with its charging cable.

How to use safe mode on your Mac - Apple Support 


Safe mode will often correct weird software behavior by forcing the OS to clear caches, do disk repair and other self-maintenance and housekeeping and temporarily disables third-party mods.


Exit safe mode by restarting your Mac normally, then reevaluate the problem.

2 replies
Question marked as Top-ranking reply

Jun 16, 2025 8:46 AM in response to S Lawrence

Do you have other devices - docks, hubs, drives, etc - plugged into the computer at restart?

If so, then disconnect them and see what happens.


Have you installed any anti-virus, cleaning or optimizing apps or VPN software?

If so, then disable - better yet, uninstall those unneeded apps - and see if that has any effect.


I see you've chosen 10.13 as your OS. The last version of that obsolete OS is 10.13.6.

Is your OS up to date? If not, then apply any available updates.


If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in safe mode.  Use a wired USB keyboard for this. If you have the Magic Keyboard, plug that into the Mac with its charging cable.

How to use safe mode on your Mac - Apple Support 


Safe mode will often correct weird software behavior by forcing the OS to clear caches, do disk repair and other self-maintenance and housekeeping and temporarily disables third-party mods.


Exit safe mode by restarting your Mac normally, then reevaluate the problem.

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macbook air trackpad click won’t work on login page

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