How to resolve invalid postal code issue with Apple Pay in a video game on iPhone?

Im trying to make a purchase in a video game on my phone via apple pay and it doesnt let me because it sais my postal code is invalid. I have checked everything, my region is correct and it still doesnt accept my postal code.



[Re-Titled by Moderator]

Original Title: Postal Code issues

iPhone 13, iOS 18

Posted on Jun 16, 2025 3:25 AM

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Question marked as Top-ranking reply

Posted on Jun 16, 2025 4:27 PM

Please contact Apple Support in your country or region. This is a user to user community. This is not Apple Support and they do not participate in the communities. Please scroll to the bottom of the Apple Support articles I’ve linked to and contact your regional support team. They’ll be more familiar with the correct format for postal codes in your region. They have probably helped other users and can easily resolve the issue.


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5 replies
Question marked as Top-ranking reply

Jun 16, 2025 4:27 PM in response to harispek

Please contact Apple Support in your country or region. This is a user to user community. This is not Apple Support and they do not participate in the communities. Please scroll to the bottom of the Apple Support articles I’ve linked to and contact your regional support team. They’ll be more familiar with the correct format for postal codes in your region. They have probably helped other users and can easily resolve the issue.


Contact Apple for support and service - Apple Support


Official Apple Support

Jun 16, 2025 10:06 AM in response to Chattanoogan

Hey, I still get this issue. I have tried to change my postal code multiple times both from my iphone settings and the apple website. The only cards I have in the peyment methods are my debit and an e-prepaid card that I activated from the bank I use. I really cant understand why im having this issue. Another thing that troubles me is that there is another postal code written by default and its not mine but its still invalid.


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How to resolve invalid postal code issue with Apple Pay in a video game on iPhone?

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