What’s Happening?
Your Mac may have mistakenly:
- Linked your iCloud email account to Game Center only, instead of recognizing it as a full Apple ID with Mail access.
- Or it's showing the Game Center label in System Settings and disabling Mail and iCloud sync.
How to Fix It
Step 1: Sign Out and Sign Back Into iCloud on Your iMac
- Go to System Settings > [your name] > Overview
- Click Sign Out
- Choose to keep a copy of your data when prompted
- Restart your iMac
- Sign back in with your @icloud.com Apple ID and password
This forces macOS to properly re-link the account with Mail, iCloud, Game Center, and all services.
Step 2: Re-enable Mail in iCloud Settings
After signing back in:
- Go to System Settings > [your name] > iCloud
- Make sure Mail is toggled ON
This reconnects the Mail app to your iCloud inbox.
Step 3: Remove Game Center Label (If Still Showing)
If your iCloud account is still labeled as “Game Center” in System Settings:
- Go to System Settings > Internet Accounts
- If you see an iCloud account labeled only as “Game Center,” remove it
- Then, add your iCloud account again:
- Click the “+” icon > iCloud
- Sign in with your @icloud.com address and password
- Make sure Mail is checked
If That Doesn’t Work:
- Make sure your macOS is up to date
- Go to System Settings > General > Software Update
- Clear Mail cache if the app is misbehaving:
- Go to ~/Library/Mail/ and back up or delete cache folders if you're comfortable doing so
- Or create a new user profile and add your iCloud account there to test if the issue is system-wide or user-specific.
Need Help?
If you’re uncomfortable with these steps or they don’t work, it’s time to contact Apple Support. They can walk through account-specific issues, especially if something got corrupted server-side.