how can I remove my unsupported Apple id

How can I remove my old Apple ID it is unsupported

iPhone 6s Plus, iOS 15

Posted on Jun 19, 2025 9:46 PM

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Question marked as Top-ranking reply

Posted on Jun 20, 2025 8:08 AM

Hello,


For help with an invalid/not-active/not-supported account you need to contact Apple (the people on this board are users like yourself).


To reach Apple Support for an account issue:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.

or:


Contact Apple for support and service by telephone --> Contact Apple Support - Apple Support


Note that an invalid ID is not the same as a disabled one.



2 replies
Question marked as Top-ranking reply

Jun 20, 2025 8:08 AM in response to Babydamulag

Hello,


For help with an invalid/not-active/not-supported account you need to contact Apple (the people on this board are users like yourself).


To reach Apple Support for an account issue:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.

or:


Contact Apple for support and service by telephone --> Contact Apple Support - Apple Support


Note that an invalid ID is not the same as a disabled one.



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how can I remove my unsupported Apple id

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