Unable to update a free app on my iPad

I cannot update a fee app, n I have no subscriptions at all. Just using Apple Pay. Which, has a little money on it. But, the app I’m trying to update is FREE? Why can I NOT update My App?


[Re-Titled by Moderator]

Original Title: Updating a free app

iPad, iPadOS 18

Posted on Jun 20, 2025 5:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2025 2:21 PM

Review your Purchase History. Any amount in red is still owing.

View your purchase history for the App Store and other Apple media services - Apple Support


For the exact message you are receiving:

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


You will need a valid payment method on file to download/update apps. If a previous charge was not able to be processed, Apple may have determined that the payment method is not longer valid and you will need to add a different one.

If you can’t download or update apps on your iPhone or iPad - Apple Support



3 replies
Question marked as Top-ranking reply

Jun 20, 2025 2:21 PM in response to StarlaGale

Review your Purchase History. Any amount in red is still owing.

View your purchase history for the App Store and other Apple media services - Apple Support


For the exact message you are receiving:

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


You will need a valid payment method on file to download/update apps. If a previous charge was not able to be processed, Apple may have determined that the payment method is not longer valid and you will need to add a different one.

If you can’t download or update apps on your iPhone or iPad - Apple Support



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Unable to update a free app on my iPad

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