Unable to enable tracking on iPhone 12 Pro (iOS 18.5)

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Level 1

5 points

Unable to enable tracking on iPhone 12 Pro (iOS 18.5)

I can't enable tracking on my iphone i have logged out my apple id and logged in again and i have restarted my phone too but it is still not working and i am more than 18 years and btw i am using an iphone 12 pro ios 18.5 what do i do please?

[Edited by Moderator]

Original Title: Tracking problem

iPhone 12 Pro, iOS 18

Posted on Jun 21, 2025 3:13 AM

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Answer 1

Top-ranking reply

SravanKrA

Level 10

433,136 points

Jun 21, 2025 6:05 AM in response to Saamulee

This pic below may help you

Is this your corporate iPhone? Then please contact the system administrator of your corporate
If it is your device, in that case, do you have any profile installed by your corporate/organization/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Please contact the system administrator of the organization who provided the profile to you

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Answer 2

H1290

Level 6

10,203 points

Jul 1, 2025 5:53 AM in response to Saamulee

Is your birthday information correct in your Apple Account? Is your device managed via Screen Time or an MDM? Do you have any VPN’s installed? Or have you recently created this Apple Account?

I think the key lies in understanding what is meant by the text in the red box. Unfortunately I’m not 100% sure what it means.

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Answer 3

Saamulee Author

Level 1

5 points

Jul 1, 2025 5:39 AM in response to SravanKrA

Hello

thanks but it’s still not working

i I don’t even know what to do anymore

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Unable to enable tracking on iPhone 12 Pro (iOS 18.5)

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