Step counting stopped working on my iPhone 14 Plus

Strange. What do you see when you tap this:

Does your account information like your name, age, etc appear?

Because that avatar should be the same as the avatar you see in Settings. And yet it’s different in the Health app. So that’s interesting.

Ok Milosz, I’d love to figure this out with you, but it’s a bit difficult with how this forum is set up, and also to due the fact that your device is in Polish.

So I’m going to ask you to reach out to Apple Support for further assistance. They are much better equipped to deal with this than I am:

• Telephone: Contact Apple for support and service.
• Online #1: Start your request online. 
• Online #2: Support
• More Contact Info: How to Contact Us - Apple.

Take care bud, and hope you get this resolved. Let us know if you need anything else. 🙂

Tap here. Then at the top where it says “Tell us what’s happening” type in the issue you’re having. Something like “Health.” 

Then select your iPhone, and then, at the bottom, you may see the option to chat with Apple Support via iMessage. 

Note, this option is not available in all countries and for all circumstances. Report back if you need anything else.  

Hello!

So when you go to the Health app, and you tap on Steps, what do you see? Can you send a screenshot from there please?

That’s ok, it would still be helpful to see what you see. Make sure to black out personal info. In the meantime, do you have any VPN’s installed? Which iOS version is your iPhone on right now?

We could talk more about this on Discord. I would need your username though so I can add you. Keep in mind this is a public forum where everyone can see us talking. It’s up to you if you feel comfortable sharing it.