Delayed refund for Apple purchase after 30 days

I refunded for a purchase on 18 May 2025 and was told it would take 30 days for it to reflect in my account and it’s been more than 30 days but haven’t received the money yet



[Edited by Moderator]

Original Title: Why I haven’t received my refund even tho I was told I would get it within 30 days

iPhone 12 Pro, iOS 18

Posted on Jun 22, 2025 11:00 AM

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Question marked as Top-ranking reply

Posted on Jun 22, 2025 11:13 AM

Contact the bank of your MasterCard. You can contact Apple directly, but they don't have any control on when the refund is posted to your account from the financial institution.

Contact Apple Support - Apple Support


It is true that usually they will post it within 30 days, and in most cases I have seen in posted in 3-5 business days.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Check the status of a refund for apps or content that you bought from Apple - Apple Support


1 reply
Question marked as Top-ranking reply

Jun 22, 2025 11:13 AM in response to Quabenahsuper

Contact the bank of your MasterCard. You can contact Apple directly, but they don't have any control on when the refund is posted to your account from the financial institution.

Contact Apple Support - Apple Support


It is true that usually they will post it within 30 days, and in most cases I have seen in posted in 3-5 business days.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Check the status of a refund for apps or content that you bought from Apple - Apple Support


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Delayed refund for Apple purchase after 30 days

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