"Your Purchases Could Not Be Completed" error on the iTunes and App Store

My puchaseing never be complete sir what s is the isue sir open my purchaseing please sir open now my purchaseing


[Edited by Moderator]

Original Title: Sir open my purchaseing plese

iPhone XS Max, iOS 18

Posted on Jun 24, 2025 2:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2025 5:03 AM

To fix this, you must do as directed and contact iTunes Support. Here are the directions.


To contact iTunes Support, do this: 



1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community


2 replies
Question marked as Top-ranking reply

Jun 24, 2025 5:03 AM in response to Faisalprince11

To fix this, you must do as directed and contact iTunes Support. Here are the directions.


To contact iTunes Support, do this: 



1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community


Jun 24, 2025 5:20 AM in response to Faisalprince11

You've been flagged as a potential fraudster. You'll have to wait 24-48hrs before some worker decides to look at your case. I am in the same shoes.


"Now, we will follow some steps such as verify your identity if need it, make

updates on your account and refer you to try again or wait 24-48 hours for

security reasons."


You are best to return your products and seek a full refund for breach of contract of sale.



[Edited by Moderator]

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"Your Purchases Could Not Be Completed" error on the iTunes and App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.