Magic keyboard won't turn off and the option key stopped working.

My magic keyboard won't turn off and the option key stopped working. The switch moves, it just doesn't turn it off (which wouldn't matter, but my cat walks on it and sends messages). The option key is much bigger deal. It feels very hard to push, and spongy. So far, I can still get it to work, but soon that won't be possible.

MacBook Pro 15″, OS X 10.11

Posted on Jun 25, 2025 1:47 PM

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Posted on Jun 26, 2025 1:46 AM

Mechanical failure of one or more keys usually entails replacement of the keyboard.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance:

Genius Bar Reservation and Apple Support Options - Apple

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Magic keyboard won't turn off and the option key stopped working.

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