Deleting uninstaller files in library

I recently deleted a series of security apps from AVG. However, a few files apparently are still in my library. They include files with terms such as "launch agents" and "application/support." Do I need to open my MacBook in safe mode to locate and delete these? I know exactly what I'm looking for, and I want to do it correctly.

MacBook Pro 13″, macOS 15.5

Posted on Jun 29, 2025 1:59 PM

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Question marked as Top-ranking reply

Posted on Jun 30, 2025 1:13 PM

In Safe Mode:


1) In Finder, press Command-Shift-G and paste


~/Library/LaunchAgents


Drag the plist files related to avg to the trash


2) In Finder, press Command-Shift-G and paste


~/Library/Application Support


Drag the folders with names starting with AVG to the trash


NOTE: The tilde character is required in these two lines above; this is what distinguishes your own personal Library from the overall one.


3) Empty trash and restart


4) See if Etrecheck still has references to avg



NOTE: the reason these returned after you cleaned the system is because these files

are installed in your user folder, and therefore were reinstated when you, presumably, migrated your account back.



11 replies
Question marked as Top-ranking reply

Jun 30, 2025 1:13 PM in response to NJM55

In Safe Mode:


1) In Finder, press Command-Shift-G and paste


~/Library/LaunchAgents


Drag the plist files related to avg to the trash


2) In Finder, press Command-Shift-G and paste


~/Library/Application Support


Drag the folders with names starting with AVG to the trash


NOTE: The tilde character is required in these two lines above; this is what distinguishes your own personal Library from the overall one.


3) Empty trash and restart


4) See if Etrecheck still has references to avg



NOTE: the reason these returned after you cleaned the system is because these files

are installed in your user folder, and therefore were reinstated when you, presumably, migrated your account back.



Jun 30, 2025 3:38 AM in response to NJM55

If you are sure, then yes, it is probably a good idea to do it in Safe Mode, just to ensure that none of these agents are actively running.


Then you can simply use the Go to Folder in Finder (command-shift-G) to open the relevant folders and delete the files.


But please be absolutely sure before deleting anything.

If in doubt, post an Etrecheck report here so we can help determine if some things are safe to delete.

Jun 30, 2025 10:55 AM in response to NJM55

You can check to see if you've removed all of the supporting files by downloading and running the shareware app Find Any File to search for any files with the application's or the developer's name in the file name.  For AVG software you'd do the following search(es): 


1 - Name contains avg


Any files that are found can be dragged from the search results window to the Desktop or Trash bin in the Dock for deletion.


FAF can search areas that Spotlight can't like invisible folders, system folders and packages.


If you get warnings that the file can't be deleted because it is in use or used by another app boot into Safe Mode according to How to use safe mode on your Mac and delete from there.


Note:  if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode.  This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.


Jun 30, 2025 1:54 AM in response to NJM55

Once this type of software is installed and embedded into the computer 


Start Over from Scratch 


Heavy Handed ? - Yes


Effective in removing the AV Software ? - Yes 


You can spend hours or days hunting down all the bits and pieces of this software and never really get it all off the computer


For Apple Silicon computer >> Use Disk Utility to erase a Mac with Apple silicon.


For Apple Intel computers >>   Use Disk Utility to erase an Intel-based Mac followed by How to reinstall macOS


Always make a Time Machine Backup  before  proceeding 


If going this route - I suggest Not using Startup Assist to migrate everything back


Emphasis on Restoring Only the User Account


Otherwise, it will probably Re-Introduce ( AVG  ) back into the Operating System 

Jun 29, 2025 4:30 PM in response to NJM55

The reason for booting Safe Mode is to prevent those non-Apple processes from loading so that they can be deleted. If they are loaded as would be the case upon a normal reboot, those processes may be "in use" which can prevent you from deleting them.


Another technique is to identify the processes in Activity Monitor and kill them, after which the files that launch them can be deleted. Safe Mode is easier.


Good luck. Last time I installed "AVG" for evaluation purposes I gave up attempting to uninstall it according to its instructions (because they didn't work) and erased the Mac instead. If you installed "AVG" long ago its kernel extensions may have been "grandfathered" making it difficult to impossible to uninstall.

Jun 30, 2025 11:24 AM in response to NJM55

John Galt wrote
Last time I installed "AVG" for evaluation purposes I gave up attempting to uninstall it according to its instructions (because they didn't work) and erased the Mac instead. If you installed "AVG" long ago its kernel extensions may have been "grandfathered" making it difficult to impossible to uninstall.


Continue to be mindful of that fact.


I did not give up without investing a considerable amount of time and effort, which included contacting its developer for uninstallation assistance. They gave up also. Of course having a TM backup helped.


In your other discussion,


HWTech wrote:

FYI, anti-virus software, cleaning/optimizer apps, and third party security software are not needed on a Mac. These types of apps usually cause more problems than they solve because the interfere with the normal operation of macOS. These types of apps are the source of the majority of system performance issues, fans running at high speed & high temps, and system crashes.


Let n = the number of problems they solve.


n = 0


They only cause problems.


Let m = the number of problems they cause.


m ≫ 0


∓ m / n = āˆž


It's one of the reasons I write "rule 1 of Macs is don't install junk" — because installing junk is usually the first step in a long and well-trodden path to misery.

Jun 29, 2025 10:14 PM in response to NJM55

NJM55 wrote:

erased the Mac, is that the same as reinstallation?

A re-install can be done on top of the old install and it might very well leave old 3rd party stuff around while it usually overwrites at least newish Apple stuff.


Erase and install (clean install) sets the Mac back to factory defaults. But then the user must be careful not to restore problematic old 3rd party stuff again, but only restore user data files (.docx, .jpg etc) and then install only absolutely needed 3rd party apps.

Jun 29, 2025 8:29 PM in response to NJM55

My MacBook has had frequent crashes lately, and I've posted in these forums about it. At the recommendation of several people, I ran Etrecheck, which identified these files as problematic. On a support call a few days ago, it was recommended that I reinstall the OS, which I did. When you say that you erased the Mac, is that the same as reinstallation? I haven't looked for those files since the reinstall. Activity Monitor is open, and I didn't see the files in question, although it's possible I missed them since the list is so long. As for the crashes, it's happened once in the the two days+ since the reinstall, which is better than two or three a day, but it's too soon to say if the problem is fully resolved.

Jun 30, 2025 10:43 AM in response to Matti Haveri

I ran Etrecheck a week or so ago, which is where some problematic AVG files were pointed out by forum users. Last Thursday or Friday, I did an OS removal and reinstall at the recommendation of an Apple support rep. I just ran Etrecheck again, which is the posted version, and I can see the AVG files under the headings Unsigned Files and User Launch Agents. My Mac had been crashing frequently, sometimes at the same time as fan noise increased, sometimes not. Since the reinstall, only one crash has occurred. The fan noise has become more prominent a few times, and it kicked up when I started to run Etrecheck (as usual, it subsided after a few minutes). I haven't contacted support again since I'm waiting to see if or how often the crashes and fan activity continue. If these files could be causing problems, I assume that it would be in my best interest to delete them.

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Deleting uninstaller files in library

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