Has my iPhone 12 been hacked if it wiped itself and my Apple ID info changed?

Was just using TikTok and suddenly my phone restarted and erased everything. I didn’t do anything. When I tried to set it up again, it said my Apple ID password was wrong. Tried resetting but the contact info seems changed. Anyone seen this before?


[Re-Titled by Moderator]

Original Title: iPhone 12 reset on its own?

iPhone 12

Posted on Jun 29, 2025 8:38 PM

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8 replies

Jun 30, 2025 8:24 AM in response to MrHoffman

MrHoffman wrote:


lobsterghost1 wrote:

Clearly people are doing this to themselves, even if they aren't aware they are. I just read about how people are being asked by scammers through TikTok to click on a link to enter their credentials to verify themselves on the platform. Once they do that, they've literally given ownership of their devices to the scammers. And if they don't have the original purchase receipt for the phone, Apple won't do anything to help them.

Or as it’s known in computing jargon, credentials phishing.

And yes, that’s what I’m wondering.

Details of the trigger whether TikTok or otherwise might help others avoid the phishing.

If that is what happened here.

Whether TikTok or something else, these people are being asked to validate their credentials. In doing so, they are scammed out of their devices. Scammers are getting better and better at their evil craft. I received an email from PayPal saying there was an issue with my account. The email address appeared to be from PayPal directly. I still didn't trust it, so went into my account directly and it was indeed a scam. We can trust no one these days.

Jun 30, 2025 7:51 AM in response to MrHoffman

MrHoffman wrote:


Mac Jim ID wrote:

Yep, sounds like the latest TikTok trend convincing users to sign out of their account, and signing in with a different one. It simply is not the case that they are randomly watching a TikTok video and their device decides to reset on its own.

So that recent TikTok trend that (falsely) claimed entering a divide by zero operation in the calculator app clobbers an Apple Account has been followed by some new TikTok trend that (maliciously?) convinces some of its viewers to clobber their Apple Account themselves?

What does it mean that I’m both skeptical, and believe this entirely possible?

queye: Is this what happened? Something on TikTok suggested changes related to your Apple Account?

Clearly people are doing this to themselves, even if they aren't aware they are. I just read about how people are being asked by scammers through TikTok to click on a link to enter their credentials to verify themselves on the platform. Once they do that, they've literally given ownership of their devices to the scammers. And if they don't have the original purchase receipt for the phone, Apple won't do anything to help them.

Jun 30, 2025 4:10 AM in response to queye

Hello. Make sure that your Apple Account was not hacked. To do so, go to account.apple.com,enter your information and hit enter. I believe that someone had hacked your account, as they would first reset your phone using the Find My app and change the Apple Account password. If your Apple Account is hacked, visit this website to see how you could recover your account.

Jun 30, 2025 8:03 AM in response to lobsterghost1

lobsterghost1 wrote:

Clearly people are doing this to themselves, even if they aren't aware they are. I just read about how people are being asked by scammers through TikTok to click on a link to enter their credentials to verify themselves on the platform. Once they do that, they've literally given ownership of their devices to the scammers. And if they don't have the original purchase receipt for the phone, Apple won't do anything to help them.


Or as it’s known in computing jargon, credentials phishing.


And yes, that’s what I’m wondering.


Details of the trigger whether TikTok or otherwise might help others avoid the phishing.


If that is what happened here.

Jun 30, 2025 7:45 AM in response to Mac Jim ID

Mac Jim ID wrote:

Yep, sounds like the latest TikTok trend convincing users to sign out of their account, and signing in with a different one. It simply is not the case that they are randomly watching a TikTok video and their device decides to reset on its own.


So that recent TikTok trend that (falsely) claimed entering a divide by zero operation in the calculator app clobbers an Apple Account has been followed by some new TikTok trend that (maliciously?) convinces some of its viewers to clobber their Apple Account themselves?


What does it mean that I’m both skeptical, and believe this entirely possible?


queye: Is this what happened? Something on TikTok suggested changes related to your Apple Account?

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Has my iPhone 12 been hacked if it wiped itself and my Apple ID info changed?

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