Lockbox App data not accessible (*following upgrade to new phone)

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Level 1

8 points

Lockbox App data not accessible (*following upgrade to new phone)

Hello all, this post addresses Lockbox, a 3rd party app for securing data/passcodes.

TLDR: The Lockbox app/data concern was posted prior; posting to see if a resolution was determined, or contact intel for the app developer was confirmed. Developer: GEE! Technologies.

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Upon upgrade to a new phone, the Lockbox app was no longer accessible. I was unaware the app was no longer active within the app store. While I backed-up all data to the cloud prior to phone transfer, the data within the app did not get transferred alongside. I am now aware the app is no longer available within the app store (*did not know prior; discovered through this forum). Thus, I am now seeking contact detail for the app developer (GEE! Technologies) to export the data. I cannot seem to locate and hope this forum can help.

iPhone 16, iOS 18

Posted on Jul 1, 2025 9:23 AM

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Answer 1

Jul 1, 2025 9:27 AM in response to rosannehope1

A quick web search indicates that the website has been gone for at least a year. There have been complaints about the app and the developer since before then.

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Answer 2

rosannehope1 Author

Level 1

8 points

Jul 1, 2025 9:54 AM in response to KiltedTim

UGH. Lesson learned. I wish I knew this before I upgraded my phone; I would have exported all data and deleted the app. I have been using it since 2008. This is brutal. Thank you all for your kind replies.

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Answer 3

Jul 1, 2025 10:17 AM in response to rosannehope1

I would never, ever trust a third-party "lock box" sort of app unless it came from a large, highly reputable company (e.g. 1Password). The small developers go out of business way too often. They're usually run by only a couple of people (or just one) who, for whatever reasons (boredom, personal issues) stop updating the app.

For passwords, I'd go with Apple's Password app.

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Answer 4

KiltedTim

Level 10

231,038 points

Jul 1, 2025 9:32 AM in response to rosannehope1

Sounds like the developer no longer exists...

Unfortunately, there's not much that can be done about it at this point.

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Lockbox App data not accessible (*following upgrade to new phone)

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