Unintended subscription charge after free trial on iPhone

Free trail ,today is renewal due ,got charged by mistake



[Re-Titled by Moderator]

Original Title: refund subscription

iPhone 13, iOS 18

Posted on Jul 2, 2025 1:19 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2025 1:32 PM

You agreed to the charge when you signed up for the free trial. On the page where you must double click the side button to confirm the free trial, you saw:

  • The trial end date
  • The subscription start date
  • The subscription price
  • A message stating that you must cancel at least 24 hours before the subscription start date to avoid charges.


I would recommend setting a reminder when starting a free trial, before the subscription date in case you do forget. Once you see the subscription charge it is too late. In most cases, all transactions in the App Store are final since it does take that deliberate action on your part to agree to the terms. At times Apple may provide a compassionate refund, but it should never be expected.

Request a refund for apps or content that you bought from Apple - Apple Support


2 replies
Question marked as Top-ranking reply

Jul 2, 2025 1:32 PM in response to lgardner176

You agreed to the charge when you signed up for the free trial. On the page where you must double click the side button to confirm the free trial, you saw:

  • The trial end date
  • The subscription start date
  • The subscription price
  • A message stating that you must cancel at least 24 hours before the subscription start date to avoid charges.


I would recommend setting a reminder when starting a free trial, before the subscription date in case you do forget. Once you see the subscription charge it is too late. In most cases, all transactions in the App Store are final since it does take that deliberate action on your part to agree to the terms. At times Apple may provide a compassionate refund, but it should never be expected.

Request a refund for apps or content that you bought from Apple - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unintended subscription charge after free trial on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.