Apple OTA is using my mobile data

Hi


So for around a year now I’ve noticed that my mobile data gets used up very quickly and very often, using about 500MBs to 1GB in minutes on basically nothing.

I’ve installed a mobile data monitoring apps after my mobile data setting: Settings > Mobile Data > System Services on my phone told it it was being used on “general” (which you cannot even control or switch off), and on the monitoring app most times it has said Apple OTA is using about 70-80% of my data.


I’ve been on countless forums with people that have the same issue and all have some version of saying that’s there’s no solution


Now from what I’ve seen and searched, OTAs are only supposed to happen over WiFi, so this doesn’t make sense.

I’ve also switched off any downloads and switched off my data for everything besides WhatsApp, and most notifications off so that “push notifications” not not use even more of my data.


This is becoming very costly for me and I’m really hoping that this issue can be solved.

iPhone 11, iOS 18

Posted on Jul 3, 2025 8:48 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 3, 2025 9:29 AM

I assume that "OTA" means "over the air" system and app updates.


You can stop those by doing Settings > Cellular > Cellular Data Options and engaging "Low Data Mode."


Also Settings > Apps > App Store and turn off App Downloads and Updates.


I only do system updates manually by connecting my phone to a computer connected to the internet.

Similar questions

2 replies
Question marked as Top-ranking reply

Jul 3, 2025 9:29 AM in response to Alzc_93

I assume that "OTA" means "over the air" system and app updates.


You can stop those by doing Settings > Cellular > Cellular Data Options and engaging "Low Data Mode."


Also Settings > Apps > App Store and turn off App Downloads and Updates.


I only do system updates manually by connecting my phone to a computer connected to the internet.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple OTA is using my mobile data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.