Dropbox won’t finish installing on my new MacBook Air M4

ProfQuestions wrote:

I ** trying to install Dropbox onto my new Mac with the 4 chip; it is already installed on my other Mac.

When I download the program, it gets to this point where it tells me to open login. When I click on it, I get:

taken to a site (it's their site) with a blank page and nothing happens. I've taken it off the Bitdefender list of sites to stop blocking. No change. Tried logging on with both Firefox and Safari. No change. I have had Bitdefender for several years and never had this issue.

Any ideas?

I would uninstall your BitDefender.

if in doubt about your third party app—

search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates…

Can't sign in? Need help with a billing issue? Don't have a Dropbox account? To see more information about the .

ref Contact Dropbox support

Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS

Third party AntiVirus is not recommended— it typically does nothing but add issues to the macOS and competes directly with Apple’s own built in security:

macOS antivirus - Protecting against malware in macOS - Apple Support

macOS - Security - Apple macOS - Security - Apple

Apple Platform Security - Apple Apple Platform Security - Apple Support

Just to add from what @ leroydouglas has suggested

Windows-like viruses that self-replicate and affect macOS don’t exist because of the underlying UNIX Foundation and permission limitations.

The macOS operating system resides in a sealed and read-only volume that can’t be opened by users or third-party applications.

Mac app security enhancements are sufficient to protect computers from malware.

Adware and Malware can affect computers and are often downloaded from “shady” websites or developers who inject them into downloads.

Source: User tip from @Kurt Lang

What is malware? - Apple Community

+1👍🏽