I paid with a Visa card and requested a refund at the same time. Do I need to do anything else, or will Apple automatically refund the money to me?
[Re-Titled by Moderator]
Original Title: I canceled an item on the Apple Store. How long will it take for the refund to be credited to my Visa card?
iPhone 13, iOS 18
Apple policy on hardware purchases is that your credit card is not actually Charged until the new device Ships.
What does happen is a temporary authorization, to improve the chances that when the final transaction hits your credit card account, it is more likely to be paid.
For most credit cards, this puts a temporary hold on that much of you credit line until one of:
• the charge goes through in the same or slightly different amount, or
• the transaction is Actively cancelled (this is rare) or
• the transaction times out without being completed.
The temporary authorization will be removed once any of those happens.
Timing out can take a few days to a week for most cards, but this is a policy of the credit card issuer, not Apple.
This operating model is loosely based on a restaurant-type transaction:
your preliminary bill is calculated, and you present your card to pay it.
a temporary credit card authorization is processed to hold money for the final payment.
the authorized slip is returned to you, and you might amend it by adding a tip, or possibly add another drink.
Some time later (minutes to days, depending on accounting practices) the final transaction goes through and your account is actually charged.
Apple policy on hardware purchases is that your credit card is not actually Charged until the new device Ships.
What does happen is a temporary authorization, to improve the chances that when the final transaction hits your credit card account, it is more likely to be paid.
For most credit cards, this puts a temporary hold on that much of you credit line until one of:
• the charge goes through in the same or slightly different amount, or
• the transaction is Actively cancelled (this is rare) or
• the transaction times out without being completed.
The temporary authorization will be removed once any of those happens.
Timing out can take a few days to a week for most cards, but this is a policy of the credit card issuer, not Apple.
This operating model is loosely based on a restaurant-type transaction:
your preliminary bill is calculated, and you present your card to pay it.
a temporary credit card authorization is processed to hold money for the final payment.
the authorized slip is returned to you, and you might amend it by adding a tip, or possibly add another drink.
Some time later (minutes to days, depending on accounting practices) the final transaction goes through and your account is actually charged.
Requested how or from who?
Where was this purchase done?
Apple will only consider refunds for purchases made directly from them through their platforms.
If you went through the process of requesting a refund from Apple, Apple takes about 3-5 days to process a refund, then if accepted, it s up to your bank or card issuer to process and reflect it on your account. That can take up to 30 days.
click here ➜ Check the status of a refund for apps or content that you bought from Apple - Apple Support
No, if you cancelled it, the process issues a refund automatically if it has already been charged. If it had not shipped yet, then it had not been charged yet, so nothing to refund.
click here ➜ Returns & Refunds - Shopping Help - Apple
Did you request the refund from Apple directly? Apple will not automatically consider a refund unless you apply for it. The link below explains how to request a refund. It also describes the timing and process.
Request a refund for apps or content that you bought from Apple - Apple Support
I bought an iPad on Apple Store and then I cancel it. I don’t see any button to request for a refund. Should I do something to get a refund? I did use the link you send below but I cannot find the refund for the iPad I bought recently 😭 it only have the payment on the app through Apple Pay
I bought an iPad on Apple Store and then I cancel it. I don’t see any button to request for a refund. Should I do something to get a refund? I did use the link you send below but I cannot find the refund for the iPad I bought recently 😭 it only have the payment on the app through Apple Pay
How long does Apple take to refund a payment?
