Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Itunes account locked out.

I reported a purchase of an app that I did not make. Then they locked me out of my Itunes and I don't know how to get back in. PLEASE HELP ME............

iMac, iOS 4

Posted on Aug 29, 2010 11:48 AM

Reply
4 replies

Aug 30, 2010 8:27 AM in response to DONS1111

If your iTunes Store account has been deactivated due to an unauthorized access, you'll need to contact the iTunes Store Customer Service department using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and ask them for assistance in resolving the problem. This may take several communications with them, so have patience; they're trying to protect you from further fraudulent purchases.

Good luck.

Itunes account locked out.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.